The operational reality
Running a multi-occupancy commercial estate meant availability lived in spreadsheets, proposals were assembled by hand and inspection photos were compared side by side, period after period.
Electricity readings were taken unit by unit each month and worked through by hand to produce each occupier’s bill. Safety checks were logged on paper, relying on someone remembering when the next one was due.
The result was slow offers, repeated admin and condition disputes that took weeks to settle.
